FREQUENTLY ASKED QUESTIONS (FAQ’s)
How can I make a purchase from Pink Petals?
Purchasing from Pink Petals is reliable and effortless! Click on the home button to navigate through the website. Browse through categories to explore and find what you are looking for. Once you have been directed to the product you wish to purchase, fill in the form with your name, number & email address.
How should I choose my size?
All products are sold according to different sizing. As sizes vary between designs, for a hassle free shopping experience we have provided each design’s size chart separately that you can easily find on every product’s page.
The colours shown of the products on website are accurate or not?
We have made every possible effort to display the colors of the products accurately. However, the possibility of difference between the actual color and the display color might exist because of various types of screens & displays.
How will I know you that have received my order?
We will send you a confirmation email and SMS once you place your order. You can also view it under “My Orders” on your account’s dashboard.
What should I do if the item I want to purchase is out of stock?
Sometimes items may run out of stock or become discontinued. Our website is constantly updated so please keep checking for latest, updated content.
Is my personal information kept private?
What payment methods does Pink Petals accept and is it safe to use my card online?
We accept Visa, MasterCard, Western Union, American Express and bank transfer. All payments are processed through a secure checkout system and your details will be securely transmitted from end-to-end via SSL encryption.
Which countries does Pink Petals ship to?
Pink Petals Ships Worldwide.
What are your shipping charges?
Shipping charges vary depending on the destination of the order. The charges will be added at checkout. However, Pink Petals offers free shipping nationwide.
Do you offer discounts to Pink Petals customers?
From time to time, we run promotions on our website. You can check our website or you can sign up for our weekly newsletter to stay updated.
How do I contact the Customer Services team?
We are here to help you. If you have any problems or questions, please contact our Customer Services team via email @ PinkPetals.firstname.lastname@example.org or WhatsApp +92-320-4965125. Our team will get back to you as soon as possible.
Where is the physical store of Pink Petals?
PINKPETALS.pk is an online store. At the moment we do not have a physical store.